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Getting Started

  • Getting Started eShop
  • Getting Started Marketplace
  • Getting Started Multi Store Ecommerce
  • Getting Started With Accessibility
  • Getting Started With Website Performance
  • Getting Started With Google Analytics
  • Getting Started With Microsoft Clarity

Admin Pages

  • Create a New Supplier Store
  • Setup the Template/Default stores
  • Log in to a Supplier store
Dashboard
  • Dashboard
Catalog and Order Management
    Catalog
    • Product Dimensions
    • Sync Ecommerce
    • Find Products to Sell
    • Inventory
    • Prices
    • Manage Products
      • Products
      • Create Product
      • Edit Product
      • Edit Product Variations
    Orders
    • Quote Request
    • Chat
    • Return and Refunds
    • Click & Collect Orders
    • Manage Orders
About Me
  • General Information
  • Pickup Locations
  • Payment Information
Marketplace
  • Login Access Codes
  • Manage Standard Entities
  • Marketplace Category Mapping
  • Rebuild Marketplace
  • Category Profit Margin
  • Manage Supplier
  • Approve Supplier Data
  • Auction
Appendix
    Documentation Slides
    • About Me
    • Add Items – Suppliers
    • Create a Merchant Store
    • Customers
    • Manage Orders – Supplier
    • Prices – React Admin

System Admin Pages

  • Avetti Commerce Features
  • Ship Station Integration
B2C -Overview
    Templates
    • Catalog Personalization
    • Reset CDTO Cache
    • Template Skins
    People
    • Allowances
    • Customer Activity
    • Customer Properties
    • Customers
    • Member Types
    Marketing
    • A/B Split Tests
    • Add-ons
    • Basket Additions
    • Bundles
    • Coupons
    • Customer Discounts
    • Customer Segments
    • Customer Segment Prices
    • Customer Segment Ads
    • Gift Cards
    • Gift Certificates
    • Promotions
    • Sales Area Geolocation
    • Upsell/Cross-sell
    • Viral Promotions
    Settings
    • Basket Preferences
    • Image Scaling
    • Item Properties
    • Languages
    • Tax Rates
    • Order Preferences
    • Page Parameters
    • Payment Gateways
    • Retail Location
    • Search Dictionary
    • Shipping Countries
    • Shipping Packages
    • Shipping Rates
    • Sitemaps
    • Store Currencies
    • Shipping Exceptions
    • Store Preferences
    • Store Properties
    Audit Logs
    • Audit Log Views
    Catalog
    • Categories
    • Downloadable Items
    • Inventory
    • Item Reviews
    • Item Size/Weight
    • How to attach products to a category in the MCW
    • Manage Facets
    • Manage FAQs
    • Manage Galleries/PDFs
    • Manage Products
    • Multilingual Content
    • Prices
    • Validate Catalog Data
    • View Store
    • Variations
    Advanced
    • CDTO Editor
    • Change Password
    • Password Security Rules
    • Reports Configuration
    • Shopper Pwd Security
    • Site Admin Preferences
    • Solr Categories
    • Solr Items
    Media
    • Manage Media
    Orders
    • Abandon Cart
    • Customer Messages
    • Email State
    • Manage Orders
    • Manage Refunds
    • Reports
B2B - Overview
    Marketplace
      Advanced
      • Solr Items
      • Solr Categories
      • Site Admin Preferences
      • Shopper Pwd Security
      • Reports Configuration
      • Password Security Rules
      • Change Password
      • CDTO Editor
      Catalog
      • Item Status Settings
      • Item Options
      • Prices
      • Manage Facets
      • Item Size/Weight
      • Item Reviews
      • Inventory
      • Categories
      Marketing
      • Viral Promotions
      • Upsell/Cross-sell
      • Shipping Exceptions
      • Sales Area Geolocation
      • Marketing Segments
      • Gift Certificates
      • Gift Cards
      • Customer Segments
      • Customer Segment Prices
      • Customer Segment Ads
      • Customer Retargeting
      • Customer Discounts
      • Coupons
      • Bundles
      Market Place
      • Notifications
      • Master Catalog Products
      • Marketplace Suppliers
      • Marketplace Payments
      • Marketplace Categories
      • Category Profit Margin
      • Approve Products
      Media
      • Manage Media
      Order
      • Manage Refunds
      • Manage Orders
      People
      • Customers
      • Customer Properties
      Settings
      • Basket Preferences
      • Image Scaling
      • Item Properties
      • Order Preferences
      • Payment Gateways
      • Retail Location
      • Tax Rates
      • Store Preferences
      • Store Currencies
      • Shipping Countries
      Templates
      • Manage Templates
      • Reset CDTO Cache
      • Catalog Personalization
    Suppliers
      Catalog
      • Item Properties
      • Inventory
      • Manage Products
      Market Place
      • Approve Products
      • Marketplace Payments
      • Notifications
      Media
      • Manage Media
      Order
      • Customer Messages
      • Reports
      • Manage Refunds
      • Manage Orders
    MCW
      Advanced
      • Change Password
      Market Place
      • Notifications
      • Marketplace Suppliers
      • Approve Products
      Media
      • Manage Media
      Order
      • Customer Messages
      Settings
      • Store Preferences
      • Store Currencies
      • Shipping Countries
      • Item Properties
      Catalog
      • Categories
      • Inventory
      • Item Options
      • Item Reviews
      • Item Size/Weight
      • Item Status Settings
      • Prices
B2B2C - Overview
  • B2B Integration
Import and Export Files
  • Export Orders
  • Import Price and Inventory
  • Importing/Exporting Shipping Rates Spreadsheet
  • Import/Exporting SpreadSheets
  • eShop Features
Appendix
    Documentation Slides
      Others
      • Creating a Supplier Store
      • Rebuild solr
      • Publish
      People
      • Customer Data Management
      • Customers
      • Customer Properties
      Settings
      • Basket Preferences
      • Item Properties
      • MULTI-VALUED PROPERTIES
      • Retail Location
      • Shipping Countries
      • Sitemaps
      • Store Currency
      • STORE PREFERENCES
      • Store Properties
      • Tax Rates
      Advanced
      • Site Admin Preferences
      Reports
      • Business Reports
      Catalog
      • Advanced edit
      • Categories
      • Categories Spreadsheet
      • FREQUENTLY BOUGHT ITEMS
      • Import from XLS
      • Import-Export Advanced Spreadsheet
      • Inventory
      • Item Reviews
      • Manage Facets Manager
      • Simple Add
      • Prices
      • Validate Catalog Data
      • Variations
      Marketing
      • Bundles
      • Basket Additions
      • Coupons
      • Customer Discounts
      • Customer Segments
      • Gift Cards
      • Gift Certificate
      • Promotions
      • Upsell-Cross sell
      Marketplace
      • Approve Products
      Templates
      • Reset CTDO Cache
      Orders
      • Customer Messages
      • Export Orders
      • Email Settings
      • Manage Orders
      • SMS Settings
    Documentation Videos
    • Payment Gateway
    • Retail Location
    • Validate Catalog Data
    • Site Admin Preferences
    • SMS Settings
    • Advanced Edit
    • Variations
    • Manage Orders
    • Categories
    • Basket Preferences
    • Customers
    • Upsell Cross Sell
    • Allowances
    • Customer Discounts
    • Order Preferences
    • Publish
    • Rebuild Solr
    • Email Setting
    • Store Preferences
    • Item Reviews
    • Tax Rates
    • Customer Segments
    • Store Currency
    • Product Data Spreadsheet
    • Export Orders
    • Sitemaps
    • Prices
    • Coupons
    • Bundles
    • Frequently Bought Items
    • Customer Properties
    • Store Properties
    • Multi Valued Properties
    • Gift Cards
    • Promotions
    • Manage Media
    • Gift Certificates
    • Manage Facets
    • Simple Add
    • Import and Export Using Spreadsheet
    • Customer Messages
    • Creating a Supplier Store
    • Approve Products
    • Import XLS
    • Business Reports
    • Item Properties

WordPress

  • Getting Started
  • Document Checklist
  • How to create pages in Wordpress?
  • How to create New Menus?
  • How to edit the Home Page?
  • How to change Favicon and Site Title?
  • How to edit Header and Footer?
  • How to change Header and Footer?
  • How to edit Shipping Policy, Refund Policy and Privacy Policy pages?
  • How to add Google Analytics and Microsoft Clarity
  • Using Existing WP vs Using Fresh WP
  • How to change Logo URL
  • How to create Blog Posts?
  • Blog Look And Layout
  • Netlify Redirects
  • Caching Issues
  • Plugins
Plugins
  • Perfmatters
  • Blocksy
  • Change SEO Title and Meta Descriptions with Yoast SEO
  • Staging and Backup with WPVivid
  • Stackable
  • Custom Javascript and CSS plugin
Common Issues
  • Does Not Use Passive Listeners
  • Enable Text Compression
  • Preload Largest Content Paint Image
  • Home
  • Docs
  • System Admin Pages
  • B2C -Overview
  • Settings
  • Tax Rates

Tax Rates

Table of Contents
  • Overview
  • Tax Rates
    • Adding Tax Rates
    • Edit Tax Rate
    • Delete Tax Rate
  • Tax Providers
    • Adding Tax Provider
      • Edit Provider
      • Edit Provider Settings
      • User Defined Tax Rates
      • WebServices
    • Delete A Tax Provider
    • Testing The Tax Integration

Also available in these formats:

Presentation
Video

Overview #

This document describes the steps needed in order to add taxes for items on the store and create new tax records.

Tax Rates #

To set a Tax Rule for the shipping costs, follow these steps:

  1. Click Settings.
  2. Click Tax Rates.
  3. Go to the ‘Tax Rules for Shipping Costs and select a rule from the dropdown menu.
  4. Click on Apply Tax Rule button.
FieldDescription
Tax NameThe name of the tax rate being used.
Rate TypeThe type of tax rate, such as National or State / Provincial.
Tax RatesThe percent of the tax being applied.
CountryThe country the tax rate applies to.
RegionThe region the tax rate applies to.
PostalThe postal code the tax rate applies to.
Product TypeThe product type the tax rate is applied to
Shopper GroupThe shopper that has the tax rate applied, if applied to all leave to irrelevant.
Customer TypeTax rate applies to customer with a specific type.
Tax identificationIf identification is required for the tax rate
Applies toWhat the tax rate applies to (Items, Shipping or Both)
Applies to Distributorif the tax rate depends on distributor, if any, who the distributor is.
PriorityThe priority over other tax rates. The lowest number represents the highest priority, starting at 1.
ActiveIf the tax rate is active or not.
Amount to Exclude From Shipping When Calculating Tax on shippingSpecified amount will be excluded from shipping charges and Shipping tax will be calculated on the rest
Tax Rules For Shipping CostsOnly a single rule can be applied to tax rates
Adding Tax Rates #

The tax rates are used to determine how much tax a customer is required to pay on check out based on country / region.

To add a tax rate,

  1. Click the Add button. You will be redirected to Add tax rate page.
  2. Enter the details (Refer table 2)
  3. Click Save to save the details.
FieldDescriptionExample/More details
Tax NameSpecify the name of the tax, such as “GST” for Goods and Services Tax.A customer has an order of $100 on items and $15 on shipping, before tax. For this customer’s region, the standard tax rate is 10%. Applies to Items: $100 order with a 10% tax rate = $10 in tax; Applies to Shipping: $15 shipping with a 10% tax rate = $1.50 in tax; Applies to Items & Shipping: $115 combined with a 10% tax rate = $11.50 in tax
Applies toSpecify if the tax applies to ‘Items’, ‘Shipping’ or to both ‘Items and Shipping’.–
Applies to DistributorIf the tax rate applies only for a particular distributor, select the distributor from the list.–
Rate TypeThis determines if the tax rate is used across the country, region or city.–
Tax RatesSpecify the tax rate that will get added to the total price in decimal format.Specify 0.05 for a 5% tax.
CitySpecify the city to which the tax will be applied. Only enter a city name here if the City or City Added to State type is selected.To enter multiple cities, create a new Tax Rate for each.
CountrySpecify the country to which the tax will be applied.Click on the Manage Country / Region link To manage the available list of countries.
RegionSpecify the state, province or region to which the tax will be applied. Only enter a State / Province if State / Provincial or State / Provincial on National is selected.–
Postal / Zip CodeIf the tax rate applies to a specific postal code, enter it here. Wildcards are supported to match a range of zip codes. To use wildcards, replace one or multiple pieces of the postal code with.L4M5C1 could be replaced with L4M***. It means that any postal code starting with L4M will have the tax rule applied.
Product TypeSpecify if the tax rate applies to all items, or to a specific product type. The Product Type list is populated from Settings | Product specifications > property Sys_Product_Type. This property needs to be assigned to the Items as well.–
Shopper GroupIf the tax rate only applies to customers in a specified Shopper Group/Segment; select the existing segment from here if required or leave as blank if not applicable. Make sure the Active checkbox is checked.–
Customer TypeEnter a Customer Type here so that this tax only applies to specific Customers that have this Customer Type property defined.Add this property to a Customer under People | Customers | Customer Properties
Tax IdentificationCertain Shoppers have a Tax ID number (configurable under customer properties). Set this value to present if you want this tax to be applicable only for shoppers with a Tax ID number.–
PriorityMultiple tax rates can be applied to the same country / region /city. To help ensure that the customers are receiving the right tax rate, enter a value in the Priority, where the lowest number represents the highest priority.Customers from Canada are charged 13% on all purchases; However, the gold Membership to the store advertises a reduced tax rate to 5% for Canadian gold customers. A 5% tax rate with priority 500 is created with the same details as the regular 13% HST, which has a priority of 1000. Canadian customers who aren’t gold members pay the 13%, and the Canadian customers who are gold members only pay the 5% rate.
ActiveIn order for the tax rate to be applied, this checkbox must be checked. Otherwise, another tax rate for the same region with a lower priority will be applied if it exists, or none at all if it doesn’t.–
TypesDescription
NationalThe tax rate is applied to a specific country.
State / ProvincialThe tax rate is applied to a specific state / province.
State / Provincial on NationalSame as State / Provincial, but if there is a National tax which encompasses the region, the tax rates accumulate. (National tax applied first and then Provincial tax is applied to the total ( item + national )
CityThe tax rate is applied to a specific city only.
City Added to StateSame as City , but if there is a State / Provincial tax which encompasses the city, the tax rates accumulate. (State + City tax applied on item)
Edit Tax Rate #

To edit tax rate,

  1. Click on the Tax Rate name.
  2. Enter the details (Refer table 2)
  3. Click Update and Ok to save the details.
Delete Tax Rate #
  1. Check the check-box of all the tax rates to be deleted.
  2. Click the Delete button to delete the selected tax rates.

Tax Providers #

HeadingDescription
Tax ProviderThe name of the Tax Provider
Description
Description of what the that tax provider is and or does.
ActiveIf the tax provider is active for the site. Only one tax provider can be active at a time.
SettingsAllows the tax provider to be modified.
Adding Tax Provider #
  1. Click the Add button on tax provider page.
  2. Enter the details (Refer table 5)
  3. Click Save to save the information.
FieldDescription
Tax ProviderSelect one of the available tax providers from the list.
DescriptionThe description of the tax provider being created
ActiveIf the tax provider is active on the site.
Edit Provider #
  1. Click on the Tax Provider name.
  2. Enter the details and Update.
Edit Provider Settings #
  1. Click the edit link under the Settings column beside the Tax Provider to modify. Each tax provider requires different information to be set. To find the information go to the tax providers website.
User Defined Tax Rates #

It Is based on the Tax Rates created and settings can not be accessed. User Defined Tax Rates is the the most commonly used Tax Provider.

WebServices #

Requires a web service URL that returns tax rates.

Delete A Tax Provider #
  1. Check the check-box of the tax provider/s.
  2. Click the Delete button.

Testing The Tax Integration #

This section of the page allows the tax rates to be tested and shows the tax rate amount applied and where the tax is being applied.

  1. Enter the details (Refer table 2).
  2. Click the Test button.
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Updated on January 24, 2023
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Table of Contents
  • Overview
  • Tax Rates
    • Adding Tax Rates
    • Edit Tax Rate
    • Delete Tax Rate
  • Tax Providers
    • Adding Tax Provider
      • Edit Provider
      • Edit Provider Settings
      • User Defined Tax Rates
      • WebServices
    • Delete A Tax Provider
    • Testing The Tax Integration

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