Also available in these formats:
Overview #
Basket Preferences provide the tools required to add / modify shopping basket settings and customize the name of the Order States on the store.
The settings on the first section are used when the customer is on the shopping cart page about to start the checkout process, the feature will determine maximum and minimum order total, quantity per items, number of item on the shopping basket, among others.
The settings on the second section will define the names of the order statuses, when the customer places an order a status will be added to the order record and it will be visible to the administrator of the Shop and to the customer to inform where in the process the order is. The status name can be modified using this feature.
Basket Preferences #
- Click Settings.
- Click Basket Preferences administration page.
- Enter the details. (Refer table 1 and 2 for description of fields)
Note: Once changes are saved, they will be reflected on the Manage Orders page under the Order Status column.
Shopping Basket Settings #
This section is used to determine the maximum and minimum settings of the orders, the settings are optional and they should be set only if required to specify a value / amount on each option.
| Field | Description |
|---|---|
| Maximum order total in the shopping basket | Specify the maximum total amount of the orders in the shopping basket.In most cases, leave this as blank so the customer will be able to place an order for any amount.If the amount is specified here, the message “The order total cannot be more than $” will be displayed on the Shopping Cart page when the customer intends to place an order greater than the maximum amount, the customer won’t be able to continue to checkout until items are removed equal to the amount set. |
| Minimum order total in the shopping basket | Specify the minimum total amount of the orders on the shopping basket.If the total is specified, the message “Sorry you need to purchase at least $ to order on our store.” will be displayed on the Shopping Cart if the total amount is less than the minimum, the customer won’t be able to continue to checkout until more items are added. |
| Maximum total number of items in the shopping basket (lines * qty) | Specify the maximum total number of items in the shopping basket.If the total is specified, the message “Sorry, that item could not be added, you have exceeded the maximum quantity of X items for this order.” will be displayed on the Shopping Cart page when the customer intents to place an order with more qty of items than the maximum, the customer won’t be able to continue to checkout until items are removed. |
| Maximum quantity per item in the shopping basket | Specify the maximum quantity per item in the shopping basket.If the total is specified, the message “Sorry, that item could not be added, you have exceeded the maximum quantity of X items on this line” will be displayed on the Shopping Cart page when the customer intents to place an order with more of the same items than the maximum, the customer won’t be able to continue to checkout until some items are removed. |
| Maximum number of items (lines) in the shopping basket | Specify the maximum number of items (lines) in the shopping basket.If the total is specified, the message “The maximum number of items (lines) in your order permitted is X.” will be displayed on the Shopping Cart page when the customer intents to place an order with more items than the maximum, the customer won’t be able to continue to checkout until items are removed. |
| Maximum weight in the shopping basket | Specify the maximum weight the customer can add to the shopping basket in lb., kg. or gm.The message “The order weight cannot be more than 2.5 kg.” will be shown if the weight exceeds the maximum weight permitted on the Shopping Cart page. |
Order State Default Names #
The Order Status default names can be modified if required, so the customer and the administrator will be able to see the current status of an order or of each item on an order as specified in this feature.
| Fields | Description |
|---|---|
| Being Prepared | The order has been received when the customer completes the checkout process and it’s being prepared |
| Cancelled | Many reasons can cause an item order to be cancelled. The customer can cancel a specific item, as can the administrator |
| To Be Shipped | The item is in process of being shipped |
| Shipped on | The item has been fully processed and shipped. No further action is required if the customer is satisfied with their purchase. If they are not, there are two actions Returned and Exchanged |
| Returned | Initiates a refund on the item(s) in the amount of the Total for the item(s) refunded |
| Exchanged | The customer has returned the item to be replaced. A new row will appear with the same details about the item that was exchanged. If there are errors with it because the customer exchanged it for something else |
| Declined | This status is used when the payment was declined and the order is unpaid |
| Payment Failed | This status is used when the payment has failed and the order is unpaid |
| Processed | The order for this item has been processed and is ready to be shipped |
| On Hold | Due to a wide variety of reasons, the item can be placed on hold. In this state, the item’s order should not progress until the issue is solved |
| Wait Approve | The order for this item is waiting for approval before being processed |
| Approved | The order has been approved and can be processed |
| Not Approved | The order has been not approved and cannot be processed |
| Review | The order is being reviewed |
| Redirected | The order is being redirected |